Stanton, KY 40380

Assistant Store Manager,

Effective, April 2019

Saver Group, Inc.


Reports To: Store Manager
Salaried Position

Note: This document describes the major responsibilities of the Saver Group, Inc.
Assistant Store Manager. Management reserves the right to assign other duties as required to ensure efficient store operations.

General Qualifications:

• Customer service orientation and willingness to deal with people every day.

• Knowledge of the grocery business; 1-2 years experience preferred.

• Attention to detail throughout the store (All departments and tobacco outlet.)

• Ability to manage the financial assets of the store.

• Knowledge of state and federal labor laws.

• Ability to delegate.

• Ability to create a teamwork atmosphere throughout the store.

• Must have flexible schedule.

• Regular attendance is required.

Essential Functions/Job Responsibilities

• Customer Service – Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns

Financial and Operational Responsibilities:

Assistant Manager is primary backup to the Store Manager. He/she must know all items on the manager’s duty list. He/she assumes the manager’s role when the manager is out of the store.

 Complete a store tour at the beginning of the day. Note the condition of the store and communicate conditions to department heads, stockers, and store manager.

 Each day, list what must be done on the shift for opening stocker.

Follow up every two hours with employees.

 Provide backup for cashiers and stockers as needed and/or find fill-ins when employees call off.

 Make out and send grocery orders when necessary.

 Check all invoices for shortages and proper billing.

 Complete the front office paper work when needed.

 Complete safe audits and temperature checks three times a day.

 Take deposits to the bank daily. Accurately report amounts to

Corporate Office.

 Check all vendors into the store under a camera.

 Vendors should only come in the front doors of the store.

 Ensure that all resets and new items are worked into the sales floor

 Make sure front and back of the store is kept clean and running in proper order with regard to state codes and regulations.

 Report any accidents or unsafe conditions to the Operations

Supervisor. Complete the Saver Group Incident Report immediately; keep copy and forward copy to the Corporate Office.

Employee Responsibilities: (Coordinate all duties with the Store Manager.)

Communication is the key to a successful Saver Group, Inc. manager.

 Teaching – Continually teach team members how to best do their jobs.

 Hire, discipline and terminate employees – Partner with the store manager to ensure these situations are handled on a timely basis. Keep good records on all employee situations. Be firm, fair, and consistent.

 Keep personnel/medical issues confidential.

 Notify Benefits Coordinator when an employee needs to be placed on personal leave or FMLA.

 Partner with HR, Operations Supervisor, and Store Manager to ensure policies consistent company wide.

 Schedules – Budget sales and work hours. Create schedules based on input from department heads. Send employees home during slow times.

 Ensure that absentee calendars are updated regularly.

 Ensure that new hire paperwork is completed properly in a timely manner. Urgent documents must be faxed to payroll the day the employee fills them out.

 Ensure that employees are getting there required breaks and lunches.

 Employee complaints – Listen to employees; give unhappy workers an opportunity to be heard. Keep accurate records of these situations.

 Report complaints of discrimination and harassment to store manager and HR.

 This position may require travel and include safe operation of company owned vehicles .
(NOTE: Saver Group requires full disclosure of driving records and driver’s license information with proof of such to be provided prior to employment)

Security and Shoplifting

Security – Ensure that back doors are locked and security cameras are in proper working order.

 Allow only management or key carriers to check in vendors.

 Only management/key carriers should have access to the office, safe, and management functions on the register.

 Only management/key carriers should have alarm codes.

 Review trash before employees take it to the dumpster.

 Shoplifting – Create environment in which employees will report all potential shoplifters to you and follow proper procedures.

Central Office Support

Staff – Use support staff to assist with any questions or problems.

 Policies and Procedures – Ensure staff awareness of all policies and procedures implemented by the Central Office and comply with guidelines.

Environmental Conditions/Physical Requirements:

• Lift boxes and equipment up to 50 lbs.

• May be required to be on one’s feet for extended periods of time.

• Some exposure to outside weather conditions.

• Stocking required on sales floor.

• Exposure to cleaning chemicals.

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