» Produce Manager

Warsaw, KY
Full-time

Saver Group, Inc.

Job Description – PRODUCE MANAGER

Reports to: Produce Merchandiser/Store Manager

Hourly Position

Note: This document describes the major responsibilities of the Saver Group Produce Manager. Management reserves the right to assign other duties as required to ensure efficient store operations.

General Qualifications:

• Experience in produce is helpful but not required.
• Supervisory experience needed in managing people. (Note: Personnel from other functions of the store assist in produce as needed. Produce Manager must assign work and follow up to ensure that work is completed.)
• Experience in ordering and merchandising product is desired.
• Customer service orientation, friendly personality.
• Excellent communication skills; willingness to teach employees.
• Strong work ethic.
• Ability to self start and complete work assignments
• Desire to grow in the job & with the company.
• Acknowledge all non-smoking areas in the store – smoke only in designated areas.
• Flexible in work schedule, may vary week to week.

Essential Functions/Job Responsibilities:

• Customer Service – Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns.
• Ensure freshness and quality through rotation of product throughout the department.
• Train new personnel.
• Complete tasks as assigned by the Store Manager & Produce Merchandiser.
• Inventory product on hand and process orders per delivery schedule.
• Maintain prices as set forth by the Produce Merchandiser; Prices should be verified from the price guide and computer printout to signage & scale.
• Make signs and tags as needed.
• Correct scale and tare as needed.
• Set up, build, and maintain all displays.
• Follow all store requirements when checking in vendors.
• Wear rubber gloves, cutting gloves, and hats in areas required by Health Department.
• Maintain Daily Temperature Log for coolers and sales floor cases. Post daily outside coolers.
• This position may require travel and include safe operations of company owned vehicle.
• (NOTE: Saver Group requires full disclosure of driving records and driver’s license information with proof of such to be provided prior to driving.)

Ensure that following activity list is completed each day:

General Activities:

• Check temperature of refrigerated case and walk-in cooler and ensure that the temperature is within the guidelines.
• Cull the produce sales area as needed.
• Rework culls and document loss on shrink chart.
• Identify out of stock items and fill the primary out-of-stock items first. (Primary items: bananas, potatoes, bagged onions, lettuce, salad, tomatoes, cabbage.)
• Fill the secondary out of stock items.
• Fill the Special Promotion displays (Example: Special strawberry display, promotional apples, and promotional oranges.)
• Start at the beginning of the refrigerated case and complete filling of the rack using 100% rotation.
• Fill table displays with 100% rotation.
• Fill potato and onions displays using proper rotation.
• Reduce sub-standard product enough to sell the product the day of reduction.
• Unwrap product, cull, rewrap, and retag items. Never put a tag over a tag.
• Process enough packaged product to last until close unless your store utilizes an evening produce clerk.
• Ensure that signs and tags are clean, correct, and present.
• Refill and straighten department a minimum of every 2 hours.
• Communicate to the evening Manager a list of items processed and ready for fill. If you have an evening produce clerk leave a to do list to work from.
• Ensure that correct COOL labels are on products.

Receiving Deliveries & Making Orders:

• Check the load against the invoice for proper billings and costs.
• Report overages and shortages to the Store Manager & Produce Merchandiser.
• Report shortages or cost discrepancies to SAL credit department within 48 hours of delivery.
• Inspect product for quality and condition.
• If you identify product that is not acceptable, report the problem within 48 hours of delivery.
• Complete a credit request and send to SAL credit department.
• Notify Store Manager and Produce Merchandiser.
• Put load away in designated storage areas, maintaining proper rotation of the product.
• Code date all product on the end of each box with delivery date to assist in proper rotation.
• Make price changes as directed.
• Inventory back stock before placing order.

Cleaning Responsibilities

• Clean prep station and sinks at the end of the day.
• Cutting tables should be removed from the metal frames in order to clean properly.
• Clean the cutting boards at the sink.
• Soak knives for 30 minutes to keep white handles clean.

• Sweep and mop the prep area floor at the end of the day..
• Wipe down front of refrigerated case and tables.
• Clean mirrors weekly, or as needed.
• Wash cooler walls quarterly.
• Scrub backroom floor – weekly.
• Clean refrigeration cases – monthly. Follow case cleaning calendar.
• Clean day tables – monthly or as needed.

Inventory

• Conduct monthly inventory as per planned schedule.

Employee Responsibilities:

• Communication with employees is the key to a successful Saver Group Produce Manager.
• Ensure that all policies are being followed.
• Teaching – Continually teach team members how to best do their jobs.
• Hire, discipline and terminate employees with the assistance of the Store Manger – Handle these situations on a timely basis and keep good records on all employee situations.
• Promotions, bonuses, raises – Award based on performance and always implement based on agreed criteria and on a timely basis.
• Handle all situations in a respectful manner.
• Employee complaints – Listen to employees; give unhappy workers an opportunity to be heard. Keep accurate records of these situations.
• Report any unethical or illegal complaints to Store Manager, Operations Supervisor and HR.

Security and Shoplifting

• Shoplifting – Create environment in which employees report all potential shoplifters to you and follow proper procedures.

Environmental Conditions/Physical Requirements:

• Lift boxes and equipment up to 50 lbs.
• May be required to be on one’s feet for extended periods of time.
• Exposure to outside weather conditions.
• Stocking required on the sales floor.
• Extremely busy periods accompanied by slow periods; produce workers are expected to be working at all times.

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