West Union, OH 45693

Saver Group, Inc.

Job Description – NIGHT MANAGER
Reports To: Store Manager
Hourly Position

Note: This document describes the major responsibilities of the Saver Group, Inc. Night Manager. Management reserves the right to assign other duties as required to ensure efficient store operations.

General Qualifications:

Customer service orientation and willingness to deal with people daily.

Excellent communication skills; willingness to teach employees.

Knowledge of the grocery business; 1-2 years experience preferred.

Ability to create teamwork environment.

Attention to detail throughout the store (All departments and tobacco outlet.)

Ability to manage the financial assets of the store.

Ability to delegate.

Essential Functions/Job Responsibilities

Customer Service – Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns

Financial and Operational Responsibilities:

Night Manager is required to close the store 5 days a week. Changes in schedule must be approved in advance.

This position is a backup to the Store Manager. He/she must know all items on the manager’s duty list. He/she, along with the Assistant Manager, assumes the manager’s role when the manager is out of the store.

Complete a store tour at the end of the day. Note the condition of the store and communicate conditions to department heads, stockers, and store manager prior to opening the following day.

Provide backup for cashiers as needed.

Grocery orders – make out, punch in and transmit

Get authorization from HR, Operations Supervisor, or COO before giving out loans or making payments out of safe. Unauthorized payments may result in your termination.

Check all invoices for shortages and proper billing.

Check all vendors into the store in front of the registers and under camera.

Ensure that all policies and procedures are adhered to .

Ensure that all resets and new items are worked into the sales floor.

Make sure front and back of the store is kept clean and running in proper order with regard to state codes and regulations.

Leave notes for the opening manager concerning events that happened the night before and what may need to be followed up on.

Employee Responsibilities: (Coordinate all duties with the Store Manager.)

Communication is the key to a successful Saver Group, Inc. manager.

Read, understand, and enforce Saver Group’s policies and procedures.

Be fair and consistent with all employees.

Teaching – Continually teach team members how to best do their jobs.

Update attendance calendars.

Employee complaints – Listen to employees; give unhappy workers an opportunity to be heard. Keep accurate records of these situations.

Inform Store Manager, HR, or Operation Supervisor immediately of urgent matters: discrimination, harassment, insubordination, suspected drug usage/under the influence, safety concerns, policy violations, accidents/injuries. Urgent matters are not limited to these examples.

This position does not have the authority to discipline, hire, or terminate employees.

Keep all information, including but not limited to medical, performance, and personal information about employees confidential, unless speaking to the Store Manager, Operations Supervisor, or HR.

This position may require travel and include safe operation of company owned vehicles .
(NOTE: Saver Group requires full disclosure of driving records and driver’s license information with proof of such to be provided prior to employment)

Security and Shoplifting

Security – Ensure that back doors are locked and security cameras are in proper working order.

Allow only management or key carriers to check in vendors.

Only management/key carriers should have access to the office, safe, and management functions on the register.

Only management/key carriers should have alarm codes.

Review trash before employees take it to dumpster.

Shoplifting – Create environment in which employees will report all potential shoplifters to you and follow proper procedures.

Keep accurate counts of the safe.

Complete the temperature checks.

Central Office Support

Staff – Use support staff to assist with any questions or problems.

E-mails – Check e-mails several times a day. Respond when necessary or pass along to intended recipient.

Policies and Procedures – Ensure staff awareness of all policies and procedures implemented by the

Central Office and comply with guidelines.

Environmental Conditions/Physical Requirements:

Lift boxes and equipment up to 50 lbs.

May be required to be on one’s feet for extended periods of time.

Some exposure to outside weather conditions.

Stocking required on sales floor.

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